We do ship frozen products nationally across Canada only including cold packs for 2-3 business days (Monday to Wednesday). Please, send us an email to find out the shipping cost before finalizing your order.

Shipping  of the customer’s orders is done 2 to 3 business days after  your payment has been confirmed by your bank and received by Alowa Foods

Once the shipping is done, customer will receive a tracking number to track their shipping 

Alowa Foods Does Not Control The Shipping Company’s Shipping Policies

Because we are in the food industries, we take great care to ship our customer’s orders, therefore for health reasons We Do Not Accept Return, Exchange or Refunds on frozen foods

Dry goods must be in it original states, unused, unopened to be considered for an exchange or refunds

Alowa Foods reserves the right to refuse any Exchange, Return or Refunds